LEGAL

Privacy Policy

Last updated: November 2026.

This policy explains how Empire Graphics, LLC ("Empire Graphics", "we") collects and uses information submitted through signempire.com.

What we collect

When you request a quote, send a message, chat with our website assistant or apply for a job, we collect the information you provide — such as your name, company, email, phone number, project details and files you upload. We also collect basic usage data (pages visited, referring site and, if you arrived from a Google ad, the ad click identifier) to understand which marketing works.

How we use it

• To prepare quotes, schedule surveys and installs, and communicate about your project.
• To record your request in our customer management system so our team can follow up.
• To send one text message confirming your quote request, only if you opt in.
• To measure and improve our website and advertising.

Text messaging

If you opt in to text messages from Empire Graphics, LLC, we use your mobile number only to send one text message confirming your quote request (1 message per request). Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. See our Terms & Conditions.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from all other sharing described in this policy and will not be shared with any third parties.

Sharing

We never sell your personal information. We share it only with service providers that help us run our business (for example website hosting, email delivery, text messaging, analytics and our CRM), and only as needed to provide those services, or when required by law.

Website assistant

Our chat assistant is powered by an AI service. Messages you type are processed to generate answers and may be reviewed by our staff to follow up and improve the assistant. Please don't share payment or other sensitive information in chat.

Cookies & analytics

We use Google Analytics and Google Ads to measure traffic and conversions. You can opt out of personalized advertising in your Google account settings.

Contact

Empire Graphics, LLC, 17450 Indian Head Hwy, Accokeek, MD 20607 · 301-893-2700 · info@signempire.com